Fulfillment

Picking & Packing

Process test orders first to ensure that all systems are fully integrated and operational. After  receiving an order, we pick products and components from the assigned location and offer to fit products of SKUs and pack them into one package in your preferred style.

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Inspection

GlocalFulfillment identifies and addresses on-hand quality issues before shipping at our fulfillment center in China, thus to decrease chargeback rates.In many cases, products that are mass-produced from the factory may have unforeseen circumstances such as defective products, lack of spare parts, and errors in packing. Due to this, it is particularly important to inspect before shipping. On the one hand, the complaints and bad reviews of the buyers can be greatly reduced, on the other hand, the maintenance cost of after-sales problems can be greatly reduced.

Shipment Management

Orders received by 13:00 CST are guaranteed to be processed on the same day. With Intelligent matching system, we choose and suggest the best cost-effective shipping method and service provider for you, or you can make your own decision. For your convenience, you can access our dashboard to manage international logistics at any time.

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Returns Handling

In order to protect the buyer's shopping experience, most of our partners will choose to provide unconditional return service. Some buyers may return for different reasons, and before the return, these products may have the following problems: the retail outer packaging is damaged, the product has traces of use, or some friction or collision occurs on the way back.Products returned to our fulfillment hub would go through careful inspection and be handled properly at our fulfillment center, depending on a case-by-case basis.

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